Roadmap for Heat Pump Hot Water Systems in Australia

Building quality, confidence, and the market

Heat pump hot water systems (HPHWS) are an energy-efficient electric technology for providing hot water services. As they are significantly more energy efficient compared with alternate technologies, HPHWS provide an important opportunity for reducing energy use and greenhouse gas (GHG) emissions.

In July 2024, the Energy Efficiency Council, funded by the New South Wales Department of Climate Change, Energy, the Environment and Water and Solar Victoria within the Department of Energy, Environment and Climate Action (DEECA), launched the Roadmap for Heat Pump Hot Water Systems in Australia.

Signed by a diverse cross-section of HPHWS industry stakeholders, the roadmap expresses a shared vision in which Australians save money and reduce their greenhouse gas emissions using high quality HPHWS products, underpinned by a modernised regulatory environment.

Signatories to the roadmap are committed to taking meaningful action to:

  • Build industry leadership in Australia.
  • Foster excellence through quality products and professional installation.
  • Promote a sustainable industry for the long-term.
  • Accelerate emissions reduction and support an equitable transition.

Read the background Report on the Roadmap for Heat Pump Hot Water Systems in Australia.

Heat Pump Hot Water System Industry Consultative Group (HPHWS ICG)

One of the key recommended actions included in the roadmap was the formation of an industry consultative group (‘ICG’) to advance the goals outlined in the roadmap.

In August 2024, the Energy Efficiency Council, funded by the New South Wales Department of Climate Change, Energy, the Environment and Water, and Solar Victoria within the Department of Energy, Environment and Climate Action, established the ICG.

The ICG’s remit includes:

  • Collaborating on agreed topics to benefit the HPHWS industry.
  • Supporting the progress of the HPHWS Roadmap.
  • Sharing information and knowledge within the industry.
  • Reducing duplicative efforts and fostering a cohesive approach between industry, governments, and regulators.
  • Proactively engaging with governments, including raising emerging strategic issues for the industry.
  • Assisting the government with the development of Minimum Energy Performance Standards (MEPS) and energy rating labels for HPHWS, should they be introduced under the Greenhouse and Energy Minimum Standards Act 2012 (GEMS Act).

ICG membership includes industry associations, unions, professional associations, and training and education bodies. Three working groups—focused on product, installation, and consumer topics—support the ICG’s work. These groups include ICG members, technical experts from individual businesses, and other stakeholders.

Read the latest HPHWS ICG update: March 2025

The project is expected to run until September 2026.

If you would like to know more about this work please contact the EEC Team at info@eec.org.au.